Policy key definitions:
- “I”, “our”, “us”, or “we” refer to the business, Capital Steel Ltd – Company Number: SC275258
- “you”, “the user”, “user” refer to the person(s) using this website.
- GDPR means General Data Protection Regulation
- Cookies mean small files stored on a user’s computer or device.
Our website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.
Who we are
We are Capital Steel Ltd based at 11A Drakemyre, Dalry, KA24 5JD.
What information do we collect
Information you provide us – Any information you supply us with using our contact forms or quotation forms on our website which may be name, email, telephone, address etc. We need this information in order to process your request relating to any product/service we offer.
Information automatically collected – Our website uses cookie which stores non-personal identifiable information like IP Address, browser and version, device brand and platform and where you were referred from. For full information about cookies please read further below on this page. We do not collect personal information when you are browsing our website.
When do we collect your information
We collect information from you at several contact points throughout our website on:
- Contact Us forms
- Get a Quote form
Reasons for collecting this information
We use your personal data in order to provide our products and services to your needs. When you request communication from one of our contact points we will state what type of information from you at that given time. We need this information to provide a bespoke and more accurate quote/response in relation to our services as well as to identify you.
We will only contact you regarding your order, enquiry or quotation received. You will not be part of any marketing services unless you explicitly opt-in to receive such emails.
How long and where we store your information
Depending on how you have engaged with us on/through our website we store your personal information securely for up to 14 months. For billing and accounting purposes we hold your information as long as it is needed for any contractual work or servicing.
Your information is securely stored at our offices and/or on our servers or with one of our processing partners. We do not share your information with any third-party marketing companies.
If your information is no longer needed we will delete or anonymously change your personal data securely.
In certain cases, you can ask us to delete the data we hold on you on our systems. Please see ‘your rights’ section below for more information on how to do this.
Engagements to us via our Get a Quote form are stored on our lead management system. This system can be accessed via our authorised distributor network. It will be a business from this distributor network who will contact you in response to the information provided on the get a Quote page and will deal with your enquiry thereafter. This information will be deleted from this system in the time period set above. We cannot be held responsible for the information retained by the distributor out with this system.
You have the following rights in the accordance of the personal information we hold on you;
- The right to access your personal information.
- To be given information on how we use your personal information.
- The right to have your personal information corrected.
- To have your personal information erased.
- The right to object from automated processing.
Your right to be removed
You reserve the right to request a copy of your personal information we hold on you and for this data to be erased from our servers, website and databases. Should you wish to access, or have your information removed or even have any enquiries please contact us on firstname.lastname@example.org
Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website.
If you would like to remove any of these cookies stored on your computer by your browser from our website please read on how to remove cookies here.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. We encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.